OPEN-ENDED PROMPTS:

1. “Imagine you are a customer of your own business. What would make you want to continue using your product or service?”
2. “What are some reasons why customers might stop using my product or service? What can I do to address these issues and keep customers engaged?”
3. "Are there any loyalty or rewards programs that I could offer to incentivize customers to continue using my product or service? What rewards or benefits would be most appealing to my target audience?”
4. “Could I offer personalized or customized experiences for customers to increase their engagement with my brand? What types of personalization would be most effective, and how could I implement them?”
5. “Are there any areas of my product or service that could be improved to increase customer satisfaction and retention? What steps could I take to make these improvements and communicate them to my customers?”
6. “Could I offer additional resources or support to help customers get the most out of my product or service? What types of resources or support would be most valuable to my customers, and how could I make them easily accessible?”
7. “Could I implement a referral program to incentivize existing customers to refer new customers to my business? What rewards or benefits would be most effective, and how could I promote the program to my existing customers?”
8. “Are there any social or community-driven features that I could add to my product or service to increase customer engagement and retention? What types of features would be most effective, and how could I encourage customers to use them?”
9. “Could I offer exclusive content or access to customers who have been with my business for a certain period of time? What types of content or access would be most appealing to my customers, and how could I deliver it in a way that is both valuable and engaging?”
10. “Are there any communication channels or touchpoints where I could improve my interactions with customers? What steps could I take to improve these interactions and make them more personalized and effective?”
11. “Could I partner with other businesses or organizations to offer additional benefits or rewards to my customers? What types of partnerships would be most valuable to my customers, and how could I leverage these partnerships to increase customer retention?”
12. “Can you suggest strategies to improve customer retention for my [fill in the type of business]?
13. “I'm looking for ideas to increase customer loyalty for my [fill in the product/service]. Can you help me brainstorm?”
14. “I want to improve customer retention for my [fill in the type of business]. Can you provide me with some ideas?”
15. “Can you come up with ways to increase repeat business for my [fill in the product/service]?”
16. “I'm looking for suggestions on how to improve customer retention and reduce churn for my [fill in the industry] company. Can you assist me?”
17. “Can you brainstorm retention strategies for my [fill in the type of business] that will keep customers coming back?”
18. “I need some ideas on how to increase customer loyalty for my [fill in the product/service]. Can you help me with that?”
19. “Can you suggest ways to keep customers engaged and loyal to my [fill in the industry] business?”